Manufacturer's Representative is responsible for warranty exams. Please call the manufacturer to set up appointment..
Serta: Raul (210) 471 9320 --- Corsicana : Richard (512) 689 0526 --- Taylor bedding: Billy (979) 229 5004
Warranty exchanges require a receipt. Removal of law tag on mattress voids warranty! Large stains on mattress voids warranty.
Standard Warranty includes such items as:
1. Two inch crater or more, 2. Spring popping through 3. fabric unwinding so you can see inside mattress
4. Foundation breaking from normal use.